Frequently Asked Questions

Your Lingerie Questions Answered

How do I choose the right bra size?

Finding the perfect bra size is essential for comfort and support. Start by measuring your underbust and bust in centimeters or inches. Compare these measurements with our size chart, which includes cup sizes and band sizes. Remember that sizes may vary slightly between different styles, so always check the specific product details. If you are between sizes, we recommend choosing the larger band for a comfortable fit. A well-fitted bra not only looks better but also helps maintain posture and enhances your overall silhouette.

Can I return or exchange items?

Yes, we offer hassle-free returns and exchanges within 14 days of purchase. To qualify, items must be unworn, unwashed, and have all original tags attached. Returns for hygiene reasons, like panties or bodysuits, are only possible if the hygiene seal is intact. To initiate a return, contact our customer support team with your order number and reason for return. We will guide you through the process and provide instructions for shipping. Exchanges can be made for different sizes or styles, subject to availability.

How should I care for my lingerie?

Proper care ensures your lingerie stays soft, elastic, and long-lasting. We recommend hand washing your bras, panties, and delicate items in cold water using mild detergent. If you prefer machine washing, place items in a lingerie bag and select a gentle cycle. Avoid bleach, fabric softeners, and tumble drying, as these can damage lace, silk, and elastic fibers. Always air dry flat or hang to maintain shape. Following these steps helps preserve the color, fit, and delicate materials, so your favorite pieces continue to feel luxurious.

Do you offer international shipping?

Yes! We ship worldwide to most countries. Shipping costs and delivery times vary depending on the destination and shipping method selected at checkout. Orders are processed within 1–3 business days, after which you will receive a tracking number. Customs duties, taxes, or fees may apply depending on your country’s regulations. We strive to ensure that your lingerie arrives safely and quickly, with careful packaging to protect delicate fabrics.

Are your products made from skin-friendly materials?

Absolutely! We prioritize comfort and quality, using soft, breathable, and skin-friendly fabrics such as cotton, silk, lace, and microfiber. Our lingerie is designed to minimize irritation, even for sensitive skin. Each piece is tested for durability, elasticity, and comfort, so you can enjoy wearing it all day long. Whether it’s a seamless bra for everyday use or a lace set for special occasions, our fabrics are chosen to feel gentle and luxurious against your skin.

Free Shipping on Orders Over RS 999

Enjoy free standard shipping when you spend RS 999 or more. No hidden fees — just more value with every order.

Easy 14-day Returns

Changed your mind? No problem. You have 14 days to return your item, no questions asked.